Terms of Service
Last Updated: August 2025
This Site, available on desktop or mobile web, is governed by Flores Lumen SARL. The Company trades under the brand names “Kimberly Anderson” and “thekimberlyanderson”, including through its website www.thekimberlyanderson.com. These ("Terms") create a legal agreement between Flores Lumen SARL and you, the user. This Agreement covers your use of the Site, services, features, program and products (“Service”). By visiting our Site and using any of our services, you agree that your use of the Site, participation in a Group program and / or one or more 121 Coaching sessions, and use of our materials are governed by the following Terms. We may update them without notice, so please review before accessing. If you disagree, refrain from using our Service.
Services Provided (upon purchase)
Group Program
Group Coaching Calls with Kimberly and/or her team;
Access to a private community for support and guidance from Kimberly and/or her team, as well as accountability from your teammates and like-minded individuals;
Video Modules complementing live mentoring calls.
121 Coaching
Breakthrough Session
121 Coaching
Packaged sessions of 3 or 6 months or alternative time frame agreed
To ensure a positive experience, Flores Lumen SARL reserves the right to restrict, suspend, or terminate your participation in any program, including access to the private community and coaching calls, and / or 121 coaching session(s) without refund or forgiveness of remaining payments if:
You engage in disruptive or difficult behavior;
You fail to adhere to the program guidelines; or,
You hinder the participation of our instructors or other participants in our program(s).
Ownership of Intellectual Property
All Content and materials within the Service are owned or licensed by Flores Lumen SARL and protected by law. Flores Lumen SARL and its logos are trademarks and may not be used without express written permission. Your use of the Service does not confer ownership rights.
You cannot share the Content and materials shared without written consent from Flores Lumen SARL. This includes reproducing, selling, or sharing materials on social media. Such actions are illegal and may lead to legal consequences. Moreover, copying, redistributing, repurposing or exploiting any content without Flores Lumen SARL's written permission is not allowed. When using the service, you grant Flores Lumen SARL to use your submissions. Always retain and respect Flores Lumen SARL’s trademark, copyright, and proprietary notices. They own exclusive rights to their trademarks, and you agree not to challenge this ownership. These terms persist even after the termination of your account, the Service, or this Agreement.
Membership and Fees
Payments are to be made in full according to the mutually agreed-upon terms between Flores Lumen SARL and you. We maintain a "No Refund" policy. Under no circumstances will refunds be granted at any time or for any reason.
Access to content, classes, coaching calls, or any paid features under this Agreement lasts for the duration of the program as agreed at the date of payment and is granted either immediately or at the start date of the program or coaching period paid for. After this period, your access to such materials and / or support will be terminated unless otherwise specified in writing by Flores Lumen SARL.
Forum Usage
Flores Lumen SARL may host private community groups, message boards, chats, and other public forums ("Forums"). Our private community group has specific regulations with periodic updates, so adhere to the latest version. Failure to comply with the guidelines for the group may result in expulsion and denial of future access to the Forums. Flores Lumen SARL or its designated facilitators reserve the right to remove or alter any user-created content at any time for any reason.
Forums are designed as discussion centers for users and subscribers. Content may be provided by Flores Lumen SARL staff, outside contributors, or users not affiliated with Flores Lumen SARL, some of whom may use anonymous usernames. Sessions may be recorded for documentation purposes, and selected recordings may be posted on the Forum.
Flores Lumen SARL expressly disclaims responsibility and endorsement, making no representation as to the validity of opinions, advice, information, or statements made by third parties within the Forums. Flores Lumen SARL is not responsible for errors or omissions in postings or for hyperlinks embedded in any messages. Under no circumstances will Flores Lumen SARL, its affiliates, suppliers, or facilitators be liable for any loss or damage resulting from reliance on Forum information.
Opinions expressed in Forums are solely those of participants and do not reflect the opinions of Flores Lumen SARL or its subsidiaries/affiliates.
Flores Lumen SARL has no obligation to monitor Forum content but reserves the right, at its sole discretion, to monitor and alter content. Flores Lumen SARL may alter, edit, refuse to post, or remove any content, in whole or in part, for any reason. Flores Lumen SARL may disclose such materials and their circumstances to third parties to satisfy applicable laws, regulations, legal processes, governmental requests, and to protect itself, clients, sponsors, users, and visitors.
Fees
Payments are to be made in full according to the mutually agreed-upon terms between Flores Lumen SARL and you except if agreed otherwise. We maintain a strict "No Refund" policy. Under no circumstances will refunds be granted at any time or for any reason.
Access to content, classes, coaching or any paid features under this Agreement lasts for the stated time period from the date of payment. After this period, your access to such materials and / or coaching will be terminated unless otherwise specified in writing by Flores Lumen SARL.
Content Permission & Restrictions
Unless specified otherwise, the Site's design, including software, source code, text, images, materials, and all other content ("Content"), is our copyrighted or licensed intellectual property. The Content is for your personal, non-commercial use, and no ownership is transferred to you. Certain site features allow limited sharing on social media platforms, granting you a license to display the Content as directed. Except as permitted, you may not reproduce, publish, transmit, distribute, or exploit the Content, and misuse is strictly prohibited under applicable laws. Furthermore, the reproduction, distribution, and sale of this Content by any entity other than us are expressly prohibited.
Accuracy of Information on the Site
We strive for accurate and up-to-date information on the Site, but it may occasionally be incomplete or outdated. Specifications, products, descriptions, and prices are subject to change without notice. We do not guarantee the accuracy or completeness of the information on the Site.
Registration, Accounts and Passwords
You are responsible for safeguarding your password and username for Site access. Any activity linked to your username or password is your responsibility. Report lost or stolen credentials to Customer Service promptly. If unauthorized use is suspected, notify Customer Service immediately. We reserve the right to disclose information, including usernames, to comply with laws and government requests.
Email Communication
By participating, subscribing or creating an account on the Site, you acknowledge that we may send you communications about our programs, materials, products and services. You agree to receive such communications, but we'll provide an opt-out option in non-transactional emails.
Cancellation or Refusal of Orders
We reserve the right to refuse any order you place with us. In the event we make a change to or cancel an order, we will attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made.
Testimonials and Comments
Occasionally, users may voluntarily post testimonials and other submissions ("Testimonials"). By submitting Testimonials, you grant us an irrevocable license to fully utilize them, such as posting the Testimonials on our social media platforms. Testimonials may be posted on the Site or on social media regardless of where they are sourced from (email, Instagram, Facebook group, video, etc.) with the user's name and/or photo. Please refrain from submitting Testimonials that you do not wish to be publicized or disclosed. Let us know in writing if you wish for your Testimonials to be published anonymously. You agree not to violate any third-party rights or submit unlawful material. You are solely responsible for the content of your Testimonials. Posting Testimonials does not imply our endorsement, and we are not liable for any claims or damages related to them. We reserve the right to remove Testimonials violating our terms. Additionally, the comments or ideas shared in the community group shall be kept private and not published unless explicitly agreed upon by the user. That said, comments may be used anonymously on social media to demonstrate, communicate, inform, or educate viewers, without including any personal information or photos.
Cookies Policy
Flores Lumen SARL employs industry-accepted precautions for Site security, but acknowledges no guarantee against security breaches, viruses, worms, Trojan horses, or other vulnerabilities. During Site use, Flores Lumen SARL may issue and request "cookies" for enhanced browsing. You must not alter received cookies and ensure your computer responds correctly to the Site's requests. Additionally, please be aware that you can choose to accept or reject cookies, but it may affect the site's performance.
This policy aims to inform you about the use of cookies on our website, www.thekimberlyanderson.com, and how we handle your data. By accessing and using our website, you consent to the use of cookies as described in this policy.
What are Cookies:
Cookies are small text files that are stored on your device (computer, smartphone, tablet) when you visit a website. They serve various purposes, such as enhancing user experience, analyzing website performance, and providing personalized content.
Purpose of the Policy:
The purpose of this policy is to provide you with transparent information about the types of cookies we use, how we use them, and your choices regarding cookie settings and consent.
1. Introduction
Welcome to the Cookie Policy of Flores Lumen SARL. This policy aims to inform you about the use of cookies on our website, www.thekimberlyanderson.com, and how we handle your data. By accessing and using our website, you consent to the use of cookies as described in this policy.
2. Types of Cookies
Following are the description of different types of cookies:
Essential Cookies: These cookies are necessary for the functioning of our website and cannot be disabled in our systems. They enable basic functions such as page navigation and access to secure areas of the website.
Functional Cookies: Functional cookies enhance the usability of our website by remembering your preferences and settings. They may include language preferences, font size, and customized content based on previous interactions.
Analytical Cookies: Analytical cookies help us analyze how users interact with our website by collecting information about website traffic, pages visited, and user behavior. This data allows us to improve the performance and usability of our website.
Advertising Cookies: Advertising cookies are used to deliver personalized advertisements to users based on their interests and online behavior. They track user activity across websites and may share this information with third-party advertisers to display relevant ads.
3. Cookies We Use
At Flores Lumen SARL, we use a variety of cookies to enhance your browsing experience, analyze website traffic, and provide personalized content. Below is a detailed list of the cookies we use on our website:
a. Session Cookies
Purpose: These cookies are essential for the operation of our website. They enable you to navigate the website and use its features, such as accessing secure areas and making purchases. Session cookies are deleted from your device when you close your browser.
Duration: Session cookies are temporary and expire at the end of your browsing session.
Source: First-party cookies (set by our website).
b. Functional Cookies
Purpose: Functional cookies enhance the usability of our website by remembering your preferences and settings. For example, they may remember your language preferences, font size, or region.
Duration: Some functional cookies may be persistent, remaining on your device after you close your browser, while others may be session cookies that expire at the end of your browsing session.
Source: First-party cookies (set by our website).
c. Analytical Cookies
Purpose: Analytical cookies help us understand how visitors interact with our website by collecting information anonymously. This data includes the number of visitors, the pages they visit, and the time spent on each page. Analytical cookies enable us to analyze website traffic and improve our website's performance.
Duration: Analytical cookies may be persistent or session cookies, depending on their specific functionality.
Source: First-party cookies (set by our website) or third-party cookies (set by analytics providers such as Google Analytics).
d. Advertising Cookies
Purpose: Advertising cookies track your browsing behavior across websites to deliver targeted advertisements that are relevant to your interests. These cookies may collect information such as your IP address, browsing history, and interactions with advertisements. Advertising cookies enable us to display personalized ads and measure the effectiveness of our advertising campaigns.
Duration: Advertising cookies may be persistent or session cookies, depending on their specific functionality.
Source: Third-party cookies (set by advertising networks or social media platforms).
Please note that you can manage your cookie preferences through your browser settings or by using cookie consent tools provided on our website. By continuing to use our website, you consent to the use of cookies as described above.
4. How We Use Cookies
At Flores Lumen SARL, we use cookies to enhance your browsing experience, analyze website traffic, and personalize content. These cookies help us understand how you interact with our website, which pages you find most useful, and areas where we can improve. Additionally, cookies allow us to tailor our content to your preferences and provide you with a more personalized experience. The lawful basis for using cookies is our legitimate interest in improving our website's functionality and providing you with a better user experience.
5. Third-Party Cookies
We may also use cookies provided by third-party service providers, such as analytics or advertising companies, to gather information about your browsing habits and preferences. These cookies may track your interactions with our website and other websites to provide targeted advertising or analytics services. Third-party cookies are subject to the respective privacy policies of the third-party providers, and you can manage or disable them through your browser settings or by opting out of third-party services.
6. Cookie Consent
By using our website, you consent to the use of cookies as described in this Cookie Policy. We obtain your consent for the use of cookies through various methods, including cookie banners or pop-ups that appear when you first visit our website. These banners or pop-ups provide information about our use of cookies and allow you to accept or decline the use of non-essential cookies. You can manage your cookie preferences at any time by adjusting your browser settings or by following the instructions provided in this Cookie Policy.
7. Cookie Settings
You have the option to manage your cookie preferences through your browser settings. Most web browsers allow you to control cookies through their settings, including accepting all cookies, rejecting all cookies, or notifying you when a cookie is sent. However, please note that disabling certain cookies may impact your experience on our website and limit some features or functionalities. You can adjust your cookie settings by accessing the privacy or security settings in your browser.
8. Data Collection and Privacy
We are committed to protecting your privacy and ensuring the lawful and transparent processing of your personal data. Any information collected through cookies is used in accordance with our Privacy Policy. We may collect certain personal data through cookies, such as your IP address, device information, and browsing behavior, for the purposes outlined in our Privacy Policy. We do not sell or share your personal data with third parties for their own marketing purposes without your consent.
9. Cookie Retention
The retention period for cookies may vary depending on the type of cookie and its purpose. Session cookies are temporary and are deleted automatically when you close your browser, while persistent cookies remain on your device for a specified period or until you delete them manually. We retain cookies for a duration necessary to achieve their respective purposes, as described in this Cookie Policy. You can delete cookies stored on your device through your browser settings at any time.
10. Cookie Security
We take the security of your data seriously and have implemented measures to ensure the confidentiality and integrity of the information collected through cookies. Our website uses encrypted connections (HTTPS) to protect the transmission of data between your browser and our servers. Additionally, we have security measures in place to prevent unauthorized access, disclosure, alteration, or destruction of your personal data. We regularly review and update our security practices to mitigate risks and protect against potential threats.
11. Changes to Cookie Policy
We reserve the right to update or modify this Cookie Policy at any time to reflect changes in our practices or legal requirements. Any updates or modifications will be effective immediately upon posting the revised Cookie Policy on our website. We encourage you to review this policy periodically to stay informed about how we use cookies and any changes that may affect your rights. Your continued use of our website after the posting of any changes constitutes acceptance of the revised Cookie Policy.
12. User Rights
As a user, you have certain rights regarding the use of cookies and your personal data. These rights may include the right to access, rectify, or delete your personal data collected through cookies. You also have the right to withdraw your consent to the use of cookies at any time and to object to the processing of your personal data for certain purposes. You can exercise these rights by contacting us using the contact information provided in this Cookie Policy. Please note that some rights may be subject to limitations or exceptions under applicable law. We will respond to your requests in accordance with our legal obligations and internal procedures.
13. Cookie Policy Acceptance
By continuing to use our website, you acknowledge that you have read and understood this Cookie Policy and agree to the use of cookies as described herein. Your continued use of our website constitutes acceptance of this Cookie Policy and consent to the processing of your personal data in accordance with our Privacy Policy.
14. Contact Information
For inquiries or concerns regarding our Cookie Policy, or if you wish to exercise your rights related to cookies and personal data, please contact us using the following contact information:
Flores Lumen SARL
Email: support@thekimberlyanderson.com
15. Additional Information
Our use of cookies is in compliance with the General Data Protection Regulation (GDPR) and other applicable data protection laws.
We may update this Cookie Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on our website, and we encourage you to review this policy periodically.
This Cookie Policy is part of our overall commitment to transparency and privacy protection. For more information about how we collect, use, and protect your personal data, please refer to our Privacy Policy.
By using our website and accepting cookies, you agree to be bound by the terms of this Cookie Policy and our Privacy Policy.
GDPR Compliance
Our use of cookies complies with the General Data Protection Regulation (GDPR) and other relevant data protection laws. We are committed to protecting your privacy and ensuring the lawful and transparent processing of your personal data. Our Cookie Policy outlines how we collect, use, and retain cookies in accordance with GDPR principles. If you have any questions or concerns about our GDPR compliance or the processing of your personal data, please contact us using the provided contact information.
Links to Third Party Site
The Site may contain links to third-party websites and host content provided by third parties. Flores Lumen SARL is not responsible for errors or omissions in Site content, external linked Sites, or third-party hosted content. It disclaims liability for the privacy, security practices, and any resulting loss or damage from using the Site, accessing external Sites, or engaging with third-party hosted content. Users acknowledge that Flores Lumen SARL has no control over and disclaims liability for material on the Internet accessible through the Site, including third-party hosted content, and does not endorse such content. Use of the Site and external links, including third-party hosted content, is at the user's risk.
Prohibited Uses of Site
You agree not to (i) post content harming our business; (ii) hinder others' Site use or compromise security; or (iii) use devices to navigate or copy Site materials. If 13 to 17, use under parental supervision. Users must be 18 or older.
Disclaimer of Warranty
You expressly understand and agree that your use of the Site is at your sole legal risk and the Site is provided on an “As is” and “As available” basis. Flores Lumen SARL and its affiliates, subsidiaries, officers, directors, employees, agents, partners and licensors, to the fullest extent permitted by applicable or mandatory law, expressly disclaim all warranties of any kind, whether express or implied, including but not limited to the implied warranties of merchantability, fitness for a particular purpose, and non- infringement. In particular, Flores Lumen SARL and its affiliates, subsidiaries, officers, directors, employees, agents, partners and licensors make no warranty that (a) the Service will meet your requirements; (b) your use of the Site will be timely, uninterrupted, secure or error-free; (c) any information obtained by you as a result of the Service will be accurate or reliable; and (d) any defects or errors in the software provided to you as part of the Service or the Service itself will be corrected.
Any material or content transmitted, stored, accessed, or otherwise maintained through the use of the Site is done so at your own discretion and risk, and you will be solely responsible for any damage to your device or loss or corruption of data that results from any such use of the Site. You further acknowledge that the Site is not intended or suitable for use in situations or environments where the failure or time delays of, or errors or inaccuracies in, the content, data or information provided by the Site could lead to death, personal injury, or severe physical or environmental damage. No advice or information, whether oral or written, obtained by you from Flores Lumen SARL or through or from the service shall create any warranty not expressly stated in these terms.
To the fullest extent permitted by law, we expressly exclude any liability for any direct, indirect, or consequential loss or damage incurred by you or others in connection with our Site and its Content. This includes, without limitation, any liability for accidents, delays, injuries, harm, loss, damage, death, lost profits, personal or business interruptions, misapplication of information, physical or mental disease, condition or issue, physical, mental, emotional, or spiritual injury or harm, loss of income or revenue, loss of business, loss of profits or contracts, anticipated savings, loss of data, loss of goodwill, wasted time, and for any other loss or damage of any kind, however and whether caused by negligence, breach of contract, or otherwise, even if foreseeable. You specifically acknowledge and agree that we are not liable for any defamatory, offensive, or illegal conduct of any other Site participant or user, including you.
Content Disclaimer
Program education and information are intended for a general audience and should not be construed as specific advice tailored to any individual. All materials, procedures, policies, and standards, including teaching manuals, aids, supplements, and similar resources provided by Flores Lumen SARL, its designated facilitators, or any other source, whether oral or written, are exclusively for personal use within the scope of this training program.
Program content is strictly for personal use and may not be sold, recorded, videotaped, shared, taught, given away, or otherwise disclosed without the express written consent of Flores Lumen SARL or its designated agent. The information contained in program materials is for educational purposes only. If you choose to apply the ideas within this material, you assume full responsibility for your actions.
We disclaim any responsibility for errors or omissions in any program materials. Usernames and passwords must not be shared with any third parties. Violation of Flores Lumen SARL's policies regarding content usage will result in the immediate termination of your enrollment without refund.
Medical Disclaimer
This Site and its Content are provided for informational purposes only and should not be considered as medical or mental health advice. The information offered is not a substitute for professional medical care or treatment by qualified healthcare professionals. Do not disregard or delay seeking medical advice based on information from this website. If you have a medical or mental health concern, contact your healthcare provider promptly. We do not offer healthcare services or provide medical, psychological, or religious advice.
Furthermore, the Content on this Site is not intended to establish a doctor-patient relationship. No therapeutic or professional relationship is formed by accessing or using the information on this website. Any reliance on the content is at your own risk.
Limitation of Liability
You explicitly understand and agree that Flores Lumen SARL, along with its affiliates, subsidiaries, officers, directors, employees, agents, partners, and licensors, is not liable for any direct, indirect, incidental, special, consequential, or exemplary damages. This includes, but is not limited to, loss of profits, business opportunities, goodwill, use, data, and costs related to substitute goods or services. These potential damages arise from factors such as the use or inability to use the Site, changes to the Site, temporary or permanent cessation of the Site, unauthorized access or alteration of your transmissions or data, deletion, corruption, or failure to store or send/receive your transmissions or data on or through the Site. Other contributing factors include statements or conduct of any third party on the service, and any other matter relating to the Site.
Indemnification
You agree to defend, indemnify and hold Flores Lumen SARL, its affiliates, subsidiaries, directors, officers, employees, agents, partners and licensors harmless from any claim or demand, including reasonable lawyer’s fees, made by a third party, relating to or arising from: (a) any Content you submit, post, transmit, or otherwise make available through the Site; (b) your use and/or participation of the Site; (c) any violation by you of these Terms; or (d) your violation of any rights of another. This obligation shall survive the termination or expiration of these Terms and/or your use of the Site.
Jurisdiction
These Terms shall be construed in accordance with the laws of the French Republic, without regard to any conflict of law provisions. The waiver of any provision of these Terms shall not be considered a waiver of any other provision or of our right to require strict observance of each of the terms herein. If any provision of these Terms is found to be unenforceable or invalid for any reason, that provision shall be severable, and all other provisions shall remain in full force and effect.
Force Majeure
In case of Force Majeure preventing a party from fulfilling its obligations under this Agreement, the affected party must promptly notify the other, detailing the impacted obligations, the event causing it, estimated duration, and proposed measures. During Force Majeure, except for money owed, suspended obligations will resume after notice. The affected party must remedy the situation and resume obligations promptly, taking reasonable action to mitigate losses suffered by the other party. The Agreement term won't extend due to Force Majeure.
Release
You permanently release and discharge Flores Lumen SARL from all liability, claims, and actions arising from your use of the Service, regardless of fault. This includes interactions with any party through the Service. You agree not to sue Flores Lumen SARL for any incidents involving you or your property resulting from the Service. The provisions in the Limitation of Liability and Release section will persist after account termination or agreement end.
Dispute Resolution
Both you and Flores Lumen SARL agree to the following dispute resolution procedure: In the event of any controversy, claim, action or dispute arising out of or related to any transaction conducted on this Site, or the breach, enforcement, interpretation, or validity of this Agreement or any part of it ("dispute"), the party asserting the dispute shall first try in good faith to settle such dispute by providing written notice to the other party by registered mail describing the facts and circumstances (including any relevant documentation) of the dispute, and allowing the receiving party 30 days from the date of mailing to respond to the dispute. Notice shall be sent to: Flores Lumen SARL, e-mail: support@thekimberlyanderson.com. address: 229 rue Saint Honore, 75001 Paris, France.
Unless you indicate otherwise in your notice, Flores Lumen SARL shall respond to your notice using your last-used billing address or the billing and/or shipping address in your online profile.
In the event that Flores Lumen SARL is unable to resolve the dispute with you through the referenced above, you and Flores Lumen SARL both agree the parties shall resolve their dispute utilizing governing courts located in Paris. You hereby waive your right to a class action lawsuit.
Waiver/Severability
The failure of Flores Lumen SARL to strictly enforce any provision or exercise any right under this Agreement does not waive its right to assert or rely on such provision or right in the future. If any part of this Agreement is found illegal or unenforceable in one jurisdiction, it won't affect its validity elsewhere, and the remaining provisions will stay in force. If the Dispute Resolution section is deemed illegal or unenforceable, both parties agree to resolve disputes in a court in Paris.
Term and Termination
This Agreement remains effective as long as your account is up-to-date and you comply with its terms. It can be terminated voluntarily by you or Flores Lumen SARL. You have the right to terminate by destroying all related materials. Flores Lumen SARL may terminate it immediately, without notice, if you fail to comply or for any reason at the company's discretion. After termination, Flores Lumen SARL retains all rights to the Submissions as per this Agreement.
Personal Data
Flores Lumen SARL is committed to protecting and respecting your personal data. Please read the Privacy Policy to understand our views and practices regarding your personal data and how we will treat it.
Additionally, we value and respect your confidential and proprietary information, including ideas and plans (collectively referred to as "Confidential Information"). We request that you extend the same level of respect to the rights of fellow program participants and us.
You further acknowledge and agree that any confidential information shared by other participants or our representatives is confidential and proprietary, exclusively belonging to the disclosing participant or us. You commit not to disclose this information to others or use it for any purpose beyond discussions with fellow participants during program sessions.
Privacy Statement
We are committed to protecting the privacy of the visitors to the Site. For information on how information is collected, used, or disclosed by us in connection with your use of the Site, please consult our Privacy Policy.
Customer Service
If you do not understand any of the foregoing Terms or if you have any questions or comments, please contact us at support@thekimberlyanderson.com.